Emergency assistance

Help is available 24/7

If you have an emergency while traveling, OVOLOZ Protection™ 24/7 assistance is here to help.

In a life-threatening emergency, call local emergency services first

Then contact the 24/7 assistance line on your certificate for support with your coverage.

What to do

In an emergency

  1. 1

    Ensure everyone is safe and call local emergency services if needed.

  2. 2

    Contact the 24/7 OVOLOZ Protection™ assistance line shown on your certificate.

  3. 3

    Have your certificate number and policy number ready.

  4. 4

    Follow the assistance team’s guidance; keep receipts and documentation.

Your 24/7 assistance number

The dedicated assistance line and your policy number are printed on your OVOLOZ Protection™ certificate and shown in your dashboard. Keep them with you while you travel.