Emergency assistance
Help is available 24/7
If you have an emergency while traveling, OVOLOZ Protection™ 24/7 assistance is here to help.
In a life-threatening emergency, call local emergency services first
Then contact the 24/7 assistance line on your certificate for support with your coverage.
What to do
In an emergency
- 1
Ensure everyone is safe and call local emergency services if needed.
- 2
Contact the 24/7 OVOLOZ Protection™ assistance line shown on your certificate.
- 3
Have your certificate number and policy number ready.
- 4
Follow the assistance team’s guidance; keep receipts and documentation.
Your 24/7 assistance number
The dedicated assistance line and your policy number are printed on your OVOLOZ Protection™ certificate and shown in your dashboard. Keep them with you while you travel.