Policy documents
Everything, in writing
Your policy documents are always available here and in your dashboard. Personalized certificates are issued with each booking.
Policy Wording
Full terms, conditions, limits and exclusions for each coverage option.
Insurance Product Information
A concise summary of what is and isn’t covered.
Certificate of Cover (sample)
An example of the travel-protection certificate you receive.
Claims Guide
How to make a claim and what evidence to provide.
Cancellation & Refund Policy
Cooling-off period and refund conditions.
Document downloads are attached per underwriting partner and generated at policy issuance (activates with the booking & payments phase). Always read your policy documents before you travel.