Help center
How can we help?
Answers to the questions travelers and providers ask most. Can't find what you need? Our concierge team is a message away.
For travelers
Booking & travel
OVOLOZ is a marketplace for premium ground transportation. We do not own vehicles or employ drivers — instead we connect you with verified independent transportation companies and professional chauffeurs, so you can discover, compare, and book the best provider for your journey in one place.
Tell us where and when you need to travel and the vehicle class you prefer. We show you verified providers with transparent pricing, ratings, and reviews. Choose the one you like and request to book — you receive confirmation from the provider.
Yes. Every transportation company and chauffeur on OVOLOZ is reviewed and verified before going live, including business licensing, insurance, and vehicle standards. Look for the verified badge on each provider profile.
Providers set their own transparent, all-inclusive prices. You see the fare before you book — there is no surge pricing and no hidden fees.
Absolutely. You can book on behalf of a guest, colleague, or family member and provide their details for the pickup.
Cancellation terms are set by each provider and shown clearly on their profile before you book, so you always know where you stand.
For providers
Listing on OVOLOZ
Create a partner account and complete your company profile — your story, fleet, service areas, and pricing. Our team reviews your details, and once approved your profile goes live to travelers on the marketplace.
Creating a profile is free. OVOLOZ earns a commission on completed bookings, so your costs are aligned with the business we bring you. Optional featured placements and subscriptions are available.
Payouts are automated to your connected account after each completed booking, on a clear schedule visible in your dashboard.
Yes. Professional chauffeurs can join directly, build a five-star profile, set their availability, and earn with premium clientele.